This Privacy Policy explains how Pro Dental Melbourne (“we,” “us,” or “our”) collects, uses, and discloses personal information when you visit and use our website [https://www.prodentalmelbourne.com.au/] (the “Website”). Protecting your privacy and personal information is of utmost importance to us. By accessing and using our Website, you consent to the terms and practices outlined in this Privacy Policy.
1. Information We Collect
1.1 Personal Information: We may collect personal information that you voluntarily provide to us, such as your name, email address, phone number, and any other information you choose to provide when filling out forms on our Website.
1.2 Automatically Collected Information: When you visit our Website, certain information may be automatically collected about your device, browsing actions, and patterns. This information may include your IP address, browser type, operating system, referring URLs, and other technical information.
2. Use of Information
2.1 Personal Information: We may use the personal information you provide to:
- Respond to your inquiries and provide the services you request
- Send you important information regarding our services, appointments, or changes to our terms and policies
- Communicate with you about promotions, newsletters, and other updates
- Improve our services, customize your experience, and ensure the Website is functioning correctly
- Analyze trends, track usage patterns, and gather demographic information for research purposes
2.2 Automatically Collected Information: We may use the automatically collected information to analyze trends, administer the Website, track user movements, and gather demographic information for aggregate use. This information helps us improve our Website and deliver a better user experience.
3. Disclosure of Information
We may disclose your personal information in the following circumstances:
- Service Providers: We may share your personal information with trusted third-party service providers who assist us in operating our Website, conducting business, or providing services to you. These service providers have access to personal information as needed to perform their functions but are obligated to maintain the confidentiality and security of that information.
- Legal Requirements: We may disclose your personal information if required to do so by law, regulation, or legal process, or if we believe in good faith that such disclosure is necessary to protect our rights, your safety, or the safety of others, investigate fraud, or respond to a government request.
- Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred as part of the transaction. We will notify you via email and/or prominent notice on our Website of any change in ownership or uses of your personal information.
4. Data Security
We take reasonable measures to protect the personal information we collect against unauthorized access, disclosure, alteration, and destruction. However, please be aware that no security measure is completely foolproof. We cannot guarantee the absolute security of your personal information.
5. Third-Party Websites
Our Website may contain links to third-party websites or services that are not owned or controlled by us. This Privacy Policy applies only to our Website, and we are not responsible for the privacy practices or content of third-party websites. We encourage you to review the privacy policies and practices of any third-party websites or services before providing them with your personal information.
6. Children’s Privacy
Our Website is not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will take steps to remove that information from our systems.
7. Changes to the Privacy Policy
We may update this Privacy Policy from time to time, and any changes will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy periodically to stay informed about our information practices.
8. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:
Pro Dental Melbourne
Address: Shop 2, 1045 Heidelberg Road, Ivanhoe, VIC 3079
Email: reception@prodentalmelbourne.com.au
Phone: 03 7067 8586
By using our Website, you acknowledge that you have read and understood this Privacy Policy, and you consent to the collection, use, and disclosure of your personal information as described herein.